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Frequently Asked Questions

Nothing! This is almost always down to terminology and sector. Within Education in the UK, the most popular term is Whiteboard Marker or Pen. Sometimes the term changes based on the thickness of the marker but, even with all of this, they all do the same thing.


Line width. The green barrel marker has a medium nib that produces a line width of 1.6-2mm as new. The blue barrel marker has a fine nib that produces a line width of 0.8-1.2mm as new.


The fine nib is great for close up or detailed work, long-form writing, graphs and details


We have 6 different models within our whiteboard marker range. Out of these, we have two that are made from recycled plastic and all of the markers are eligible for the Show-me FREE send back recycling scheme. That being said, just like all other whiteboard markers, they are not fully recyclable in normal council collections.


SurfaceShield is Show-me’s patented whiteboard coating used on our SurfaceShield mini whiteboard range as part of the manufacturing process. This coating is resistant to ink staining and ghosting. This has resulted in an easy to clean whiteboard range that, with a little bit of recommended maintenance, can last years’ in the classroom. In fact, we are so confident in our SurfaceShield range that we now offer a 2-year surface guarantee.


That depends on the marker! Our green and blue barrel student markers feature BounceBack technology. As long as it hasn’t run out of ink, just cap the marker and leave it angled downwards towards the nib for 24-48 hours. The marker will be rejuvenated and ready to use.


We would always recommend using a specialist cleaner, such as our refillable whiteboard cleaner, a minimum of once a term to reduce the chance of ink staining and ghosting on the surface. The Show-me 3-step cleaning system provides everything you need to protect the whiteboard surface and ensure longevity with Magix – our whiteboard conditioner and renovator.


Whiteboard erasers get clogged with drywipe ink particles over time, which is why they start smearing instead of cleaning. You can bring them back to life pretty easily depending on the type of eraser:

Plant-based or microfibre cloth – pop it in the washing machine and let it dry completely before use. Using a damp eraser will cause streaking and potentially stain the whiteboard surface.

Foam or felt eraser – knock off the dried ink particles and vacuum the surface of the eraser if needed (just be careful not to suck up the eraser itself).

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